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PRIVACY AND REFUND POLICY |
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Introduction
CarsAndTrucksOnDemand.com values the privacy and security
of the information that you share with us. This Privacy Statement
applies to information collected through CarsAndTrucksOnDemand.com
(the “website”). This Privacy Statement also applies to other
information CarsAndTrucksOnDemand.com receives in the Canada and the
United States. This Statement describes how
CarsAndTrucksOnDemand.com collects, uses, shares, protects, or
otherwise processes your personal information. By using this
website, you agree to the terms of this Privacy Statement.
CarsAndTrucksOnDemand.com adheres to the
U.S. Department of
Commerce Safe Harbor Program. CarsAndTrucksOnDemand.com
adheres to the Safe Harbor Principles of Notice, Choice, Onward
Transfer, Security, Data Integrity, Access, and Enforcement for
personal information received from the European Union, the European
Economic Area, and Switzerland.
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Collection and Use of Information
CarsAndTrucksOnDemand.com collects personal information to
set up and manage accounts for our ecommerce services and to handle
orders of goods and services from CarsAndTrucksOnDemand.com .
You may need to provide CarsAndTrucksOnDemand.com with
personal information such as:
- names; phone numbers; mailing, billing, shipping, and email
addresses;
- bank account information; credit and debit card information;
dates of birth; and identification documents.
CarsAndTrucksOnDemand.com uses such information for:
- website registration; enabling sales and other transactions;
processing payments and settlement; sending payouts; handling
orders; providing receipts;
- providing customer service; providing dispute resolution,
chargebacks, refunds, or related issues;
- marketing and surveys; sending service update notices;
- recovering debt and collections; detecting and preventing
fraud; detecting and preventing violations of our legal
agreements;
- measuring, improving, and customizing our services; and
- fulfilling other technical, logistical, financial, tax,
legal, compliance, administrative, or back office functions.
CarsAndTrucksOnDemand.com may also collect background
information and credit checks from third parties to verify your
identity; deter, detect, and prevent fraud and illegal activity;
make business decisions; and as a part of our legal obligations.
CarsAndTrucksOnDemand.com retains such information for as long as
reasonably required for business purposes or as reasonably required
to comply with our legal obligations.
Community Information
CarsAndTrucksOnDemand.com collects information from you to post
entries to our community website or forums. Such information may
include your email address, Internet Protocol address, user name,
date and time of signup, and date and time of posts to the forum.
CarsAndTrucksOnDemand.com uses this information for the
secure and efficient functioning of our website, to provide you with
access to our community site, to detect and prevent violations of
our legal agreements, and as part of any legal obligations related
to our community website.
Transaction Information
CarsAndTrucksOnDemand.com collects information on each
transaction conducted through our website. Such information may
include the amount of the transaction; the goods purchased; the
identity of the supplier, affiliate, and customer; payment type;
currency; location; Internet Protocol address; and websites visited.
CarsAndTrucksOnDemand.com uses such information for
refunds, for customer service, for website optimization, or for
other administrative or business purposes. CarsAndTrucksOnDemand.com
may share information related to the transactions you conduct
through our website with suppliers, affiliates, or customers for the
purposes disclosed in this Privacy Statement.
CarsAndTrucksOnDemand.com retains transaction information for as
long as reasonably required for business purposes or as reasonably
required to comply with our legal obligations.
Customer Service Correspondence
CarsAndTrucksOnDemand.com also collects information involving
customer service correspondence. This information may include
emails, internet chats, faxes, or telephone calls directed to our
customer service centers. CarsAndTrucksOnDemand.com processes this
information to provide customer service, handle complaints or
disputes, measure and improve our customer service, detect and
prevent fraud, and detect and prevent violations of our legal
agreements. CarsAndTrucksOnDemand.com retains customer service
information for as long as reasonably required for business purposes
or as reasonably required to comply with our legal obligations.
Cookies, Web Beacons, and Logs
CarsAndTrucksOnDemand.com collects information related to your
use of our website using cookies, web beacons, and log information.
Cookies are small files containing strings of text stored on your
computer. CarsAndTrucksOnDemand.com uses cookies to authenticate you
as a user when you log in, track your session, deliver content
specific to your preferences and interests, store the contents of
your shopping cart, provide features related to payment and customer
service, and provide other functions.
Web beacons are objects embedded into web pages that allow us to
determine whether and for how long users view web pages. We use web
beacons for site traffic reporting, unique visitor counts, auditing
and reporting, personalization, and other functions.
Log information may include web requests, Internet Protocol
address, operating system, browser type, browser language, date and
time of your request, and cookies that may uniquely identify your
browser. CarsAndTrucksOnDemand.com uses this information to enhance
the functionality of the website and to make your access more
convenient, secure, and efficient.
Cars and Trucks On Demand also uses information gathered from
logs, cookies, and web beacons to monitor website performance;
improve website design, functionality, and security; and assemble
web analytics and activity trends. Cars and Trucks On Demand retains
such information for as long as reasonably required for business
purposes or as reasonably required to comply with our legal
obligations.
You may stop your browser from accepting cookies or web beacons.
The Help portion of your browser should explain how to configure
your browser’s cookie handling. Your browser may have add-ons that
may help you block web beacons. You may have limited functionality
if you block cookies or web beacons set by our website.
Google Analytics
Cars and Trucks On Demand uses Google Analytics, a web analytics
service. Google Analytics uses cookies, web beacons, and other means
to help Cars and Trucks On Demand analyze how users use the site.
You may find Google’s Privacy Policy at
http://www.google.com/intl/en/privacypolicy.html.
SearchForce
CarsAndTrucksOnDemand.com uses SearchForce, an analytics and
search engine advertising campaign management service. SearchForce
uses cookies, web beacons, and other means to help Cars and Trucks
On Demand analyze how users use the site. You may find SearchForce’s
Privacy Statement at
http://www.searchforce.com/privacy_statement.html.
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Choice
We will seek your consent prior to using your personal
information in a manner incompatible with the purposes we described
in our Privacy Statement at the time of collection. You may choose
not to provide any personal information to Cars and Trucks On
Demand, in which case we will be unable to provide services to you.
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Sharing of Information
Cars and Trucks On Demand only shares information as described in
this Privacy Statement. Cars and Trucks On Demand shares information
with the following categories of third parties. Such third parties
are prohibited by law or by contract from processing personal
information for purposes other than those disclosed in this Privacy
Statement.
Organizations that Provide Services to Us
Cars and Trucks On Demand discloses personal information to other
organizations that perform services on our behalf. We require such
organizations to use such information solely for the purposes of
providing services to us and to protect the personal information
with appropriate safeguards.
Such organizations include financial institutions; payment
processors; money transfer service providers; acquirers; auditors;
background and credit check organizations; fraud prevention service
providers and anti-fraud networks; marketing service providers;
database managers; customer service providers and representatives;
debt collectors; and others who perform technical, logistical,
financial, tax, legal, compliance, or administrative functions on
our behalf.
These organizations may perform functions such as processing
credit and debit card payments, sending wire transfers, providing
background and credit checks, providing fraud checks, providing
customer service, analyzing data, supplying marketing assistance,
fulfilling orders, delivering packages, sending postal mail and
email, debt collections, and providing other financial, technical,
logistical, tax, legal, compliance, or administrative functions.
Financial institutions, payment processors, and acquirers may
share the information that Cars and Trucks On Demand provides to
them with other financial institutions or card networks in order to
provide financial services, payment services, and to process
payments. Fraud prevention service providers and anti-fraud networks
may share the information Cars and Trucks On Demand discloses to
them with other fraud prevention service providers and anti-fraud
network participants in order to provide fraud checks.
Suppliers
Cars and Trucks On Demand discloses personal information to its
suppliers. Cars and Trucks On Demand makes goods and services from
suppliers available to customers for purchase. We have
confidentiality agreements with these suppliers. We share personal
information with suppliers to complete transactions, resolve
customer comments or complaints, and for administrative and
analytical purposes like accounting, billing and audits, information
system management, and other uses.
Customers
Cars and Trucks On Demand discloses personal information to its
customers. Cars and Trucks On Demand makes goods and services from
suppliers available to customers for purchase. We may share personal
information with customers to complete transactions, resolve
customer comments or complaints, and for administrative purposes
like accounting, billing and audits, and other uses.
Business Sale or Merger
Cars and Trucks On Demand may share personal information in the
event of a sale or merger of all or any portion of its business
units. Such information remains subject to the promises made in any
pre-existing Privacy Statement, unless an individual consents
otherwise.
Other
Cars and Trucks On Demand may disclose personal information
where:
- required by law or by an order or requirement of a court,
administrative agency, or other government entity, or by court
rules concerning the production of records;
- Cars and Trucks On Demand has reasonable grounds to believe
that use or disclosure is necessary to protect the rights,
privacy, property, or safety of our users or others;
- Cars and Trucks On Demand has reasonable grounds to believe
that the information relates to the breach of an agreement or
violation of the law that has been, is being, or is about to be
committed;
- it is necessary for fraud protection, risk reduction, or the
establishment or collection of funds owed to us;
- it is necessary to enforce or apply our legal agreements, to
pursue remedies, or to limit damages to Cars and Trucks On
Demand;
- the information is public;
- you have provided consent or with your direction; or
- other reasons allow it or other laws require it.
When we are required or permitted to disclose information, we
will not disclose more information than is necessary to fulfill the
disclosure purpose.
Cars and Trucks On Demand may disclose aggregate or statistical
information to our business partners, for public relations purposes,
or other purposes.
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Access
At your request, we will provide you with reasonable access to
your personal information, so that you can review what we have
stored and, if you choose, request corrections to it. You may
request access by writing to us at the address listed in the Contact
Information section below. After you request access, we will provide
the personal information that you request as soon as practically
possible and generally no later than thirty days following the
request. If you wish to correct your personal information, please
send us a written explanation of the particular information that you
believe should be corrected. Where information will not or cannot be
accessed or amended, we will tell you the reasons.
Cars and Trucks On Demand stores, collects, and otherwise
processes information mainly in Columbus, Ohio, U.S.A.
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Security
Cars and Trucks On Demand combines technical and physical
safeguards with employee policies and procedures to protect your
information. We work to protect your personal information during
transmission by using Secure Sockets Layer software, which encrypts
the information that you provide online at our website. We will use
commercially reasonable efforts to protect your information. We will
also continue to assess new technology for protecting information
and upgrade our information security systems when appropriate.
Further, we permit only authorized Cars and Trucks On Demand
employees and third parties to access any personal information. If
an employee misuses personal information, we may take disciplinary
action, up to and including termination of employment. If any third
party individual or organization misuses personal information, we
will take action, up to and including termination of any agreement
between Cars and Trucks On Demand and that individual or
organization.
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Data Integrity
Cars and Trucks On Demand processes personal information only for
the purposes it was originally collected and in accordance with this
Privacy Statement. Cars and Trucks On Demand takes commercially
reasonable steps to ensure that the personal data is relevant,
reliable for its intended use, accurate, complete, and current for
the purposes for which it is used. Cars and Trucks On Demand retains
information for as long as reasonably required for business purposes
or as reasonably required to comply with our legal obligations.
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Children
Cars and Trucks On Demand does not sell products for purchase by
children. We do not knowingly collect, maintain, or use personal
information from children under age 13. If you are under age 13, do
not share personal information with us.
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Links to Other Websites
When you click on a link on this website that takes you to a
website operated by another company, you will be subject to that
company’s privacy practices.
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Controlling Unsolicited Email
We may send you information about our products and services. You
may log into the Profile Center and update your Preferences to stop
receiving this information. You may also opt out of
CarsAndTrucksOnDemand.com 's marketing list or update your
information by notifying us at CarsAndTrucksOnDemand@gmail.com
at any time.
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Amendments
Cars and Trucks On Demand may amend this Privacy Statement on one
or more occasions by posting a revised statement on this website or
a similar website that replaces this website. Cars and Trucks On
Demand will amend this Privacy Statement in a manner consistent with
the Safe Harbor Principles.
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Enforcement, Dispute Resolution, and Verification
Please contact us with any questions or concerns related to this
Privacy Statement by using the address listed in the Contact
Information section below. We will investigate and attempt to
resolve complaints or disputes regarding personal information in
accordance with this Privacy Statement. For complaints that have not
been satisfactorily addressed, you may use the
BBB EU Safe Harbor Program and
file a
complaint on the web or file a complaint by contacting:
Council of Better Business Bureaus, Inc.
BBB EU Safe Harbor
4200 Wilson Boulevard, Suite 800
Arlington, VA 22203
Phone: 703-276-0100
Email:
eusafeharbor@council.bbb.org
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Contact Information
If you have questions or concerns related to this Privacy
Statement, you may contact us by email at
CarsAndTrucksOnDemand@gmail.com or by writing to us at:
Attn: Privacy Officer
PO Box 35022
Ottawa, ON K1Z 1A2
Canada
Refund Policy
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Refunds:
A refund is the actual reimbursement of the cost of a Product to a
Customer regardless of the basis for the reimbursement ("Refund"). Cars and
Trucks On Demand accomplishes the Refund by reversing the amount previously
charged to the Customer's Card or account at the Card issuing bank and the
appropriate amount is credited to the appropriate Card or account at the
Card issuing bank of Customer.
Cars and Trucks On Demand will only issue a Refund to the original
funding source. For example, an order funded via Credit Card will be issued
a Refund to the account for the Card that was used to fund the order. An
order funded via PayPal will be issued a Refund to the original PayPal
account. If the PayPal account is closed, the Customer should be referred to
CarsAndTrucksOnDemand.com for assistance.
Our Refund Policy is simple - any unused month of advertising can be
refunded in full. Partial months are not eligible for refunds.
CarsAndTrucksOnDemand.com 's Refund Policy shall not reduce the
amount of a Refund by any fees, such as “restocking fees.”
In the event of a Return or Refund, Supplier agrees to indemnify and hold
2CO harmless from liability and, further, Supplier agrees to immediately pay
2CO an amount equal to all funds 2CO has paid to Customer on behalf of
Supplier.
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SPONSORS |
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